Village of Hebron, Division of Fire & EMS

Serving those in need since 1926

111 Basin Street, P.O. Box 884, Hebron, OH  43025

Phone:  (740) 928-4721 / Fax:  (740) 928-2726

Monday September 29, 2008

 

 


 

EMS Billing

(Effective July 1st, 2007)

  

Q: What is EMS?

A:  EMS stands for Emergency Medical Services and is a part of the emergency services provided by the Hebron Fire Department.  When you dial 9-1-1 for an emergency medical issue, an EMS vehicle (ambulance) responds to provide EMS care.

Q: Who is eligible for EMS?

A:  Every resident of the Village of Hebron and Union Twp. is eligible to receive EMS response and care from the Hebron Fire Department, along with anyone who works or travels through the service area.  In addition, the Hebron Fire Department receives assistance from surrounding fire departments to provide you with the first available fire and EMS professionals.

Q: What is EMS billing?

A: EMS billing occurs when the person who has a medical emergency is transported to a hospital by EMS personnel.  The person’s health insurance provider, Medicare, or Medicaid will be billed for the expenses associated with the care and transport.  The patient should NOT receive a bill for this service.

Q: How will the third party reimbursement program affect Hebron/Union Twp. Residents?

A: As a Hebron /Union Township resident, you should not receive a bill.  The new billing program is designed to collect reimbursement from private insurance companies, Medicare, and Medicaid.  However, federal regulations may require Hebron to collect the deductible or co-pay portion of the EMS fee from non-residents.  If a resident receives a bill, please call our business line at (740) 928-4721 and the bill will be cancelled.

Q: If residents do not get a bill, what about nonresidents?

A: Your health insurance plan will be billed first.  If your health insurance company does not pay the full bill, the remainder will be billed directly to you.  If you do not have health insurance, the entire bill will be directed to you.  Non-residents will receive 3 bills within a 60-90 day period to meet government requirements that we make a reasonable attempt to collect unpaid balances.

Q: Will bills be turned over to a collection agency?

A: No, whether you are a resident or nonresident, no unpaid balances will be placed in the hands of a collection agency.  You will not receive threating calls or letters.

Q: Is the Hebron Fire Department the first to bill for EMS?

A: No.  In fact, Hebron Fire Department is one of the last to seek reimbursement for EMS.  Departments in Licking County who are currently billing for services are the City of Heath and Newark.

Q: Why bill for EMS?  Doesn’t my taxes already pay for this service?

A: The main reason for EMS billing is to help offset some of the monies lost due to the State of Ohio eliminating the Tangible Personal Property Tax.  Hebron Fire Department will lose thousands of dollars over the next few years due to the elimination of this tax.  By federal law, anyone who has health insurance currently pays for this service.  However, this money has been going to the hospitals or Insurance Companies.  Now, the funds will be generated back into the Hebron Fire Department. The revenue will help increase staffing levels; insure regular replacement and upgrades of EMS vehicles and equipment.

Q: Does my health insurance cover ambulance transportation?

A: YES.  Both private and government health insurance plans include provisions for ambulance transportation in the event of an emergency.

Q: What if I do not have health insurance?

A: If you have an emergency, call 9-1-1. Taking care of your emergency is our first priority.  Always call 9-1-1 in an emergency.  An ambulance will respond, regardless of your ability to pay and whether or not you have health insurance.  NO ONE WILL EVER BE DENIED SERVICE due to a lack of health insurance.                 

Q: Will I still be taken to the hospital of my choice?

A: YES. However, due to circumstances beyond the control of EMS, and the severity of your emergency, our trained professionals will determine the most appropriate hospital for your treatment. 

 

Remember - If you have an emergency, call 911!  It doesn't matter whether you have insurance or not.  Patient care if our first priority.

Copyright 2007 Village of Hebron, Division of Fire & EMS. All Rights Reserved.